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Aged care - is it the norm to have lots of gossip and staff that can cause conflict

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Author Aged care - is it the norm to have lots of gossip and staff that can cause conflict

latish

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  • Joined: Jan 2010
  • Location: South Coast NSW
  • Posts: 3

Jul 10, 2011, 09:35 pm

Hi All,

Since two years I work as a carer in an aged care facility. I do not know why this industry attracts such nasty people, but they seem to find each other and form a gang. Mostly, the work place bullies also are experts in sucking up to the RN's and management, they are so very sweet to them, pulling the wool over their eyes. New recruits get the special treatment, the gang of bullies does not help/train them, but let them sink. Often those new staff members leave soon after, that's proof that they were no good of course. Management knows but does little, because they can not find enough staff, so now bullies have been promoted, they are sort of in charge, as they are allowed to dispense medication. Very sad future indeed for the decent care worker !!!

gizjiz

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  • Joined: Aug 2009
  • Location:
  • Posts: 122

Jul 11, 2011, 05:45 pm

Now is the time to have a voice and stop this god dam awful bullying.. I suffered in my first position I was green as; fresh from doing my cert 3. Accepted a position where I did my student placement. I work in one of the better age facilities in the south east of QLD. I applied for a second job age care job in May so I could pick up on extra shifts , and well I quit last week could not stand a particular RN there. Absolute cow .. I am an easy going type of person I can get along with most people. . But this RN was ridiculous. At hand over she would signal me to do all the donkey work, hey I didn't mind at first but when my co workers were all going out for a smoke with her the RN.. Well hells bells whats going on.. I downed tools and went out with them. Rn said what you doing out here. I said what are you lot doing out here we had a break 40 minutes ago. Came the reply from Rn get back inside or I will report you. Well go ahead .. I will be doing the same thing about you in the morning. As mentioned I quit the next day management were aware of this RN and complaints made against her. Manager tried to talk me into staying but there was other issues I was not happy about.. Born in the UK came to Australia in my early teens. This RN a New Zealander. similar age to my self. I don't know why I was her target. I do realise by reading some of the posts here migrant people get picked on even by there own countrymen.. When someone is a bully always a bully, and why this industry attracts them I dun no.. I have worked a great number of years in the clothing industry and that had its hairy moments.. It would be a massive shame to lose people to the Cretans ... Make written complaint. Find other staff members who have suffered sign a petition, send them off to head office don't bother with your lifestyle or care manager or what title they want to call themselves. Get your union involved...

Schizo

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  • Joined: Jan 2009
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  • Posts: 239

Jul 12, 2011, 05:39 am

Unfortunately the age care facilities are their own worse enemy. Why? Well because most of them will not pay rates to match the public sector. RNs, ENs or AINs working in age care facilities are GENERALLY under paid compared to their colleagues in other nursing or medical facilities. Because of this, nursing homes can never attract good people. With bullies having entrenched themselves in these facilities, any new comer willing to give it a go despite the poor pay conditions will end up being taken for a ride.

My suggestion is don;t waste time fighting the system, moving on will eventually force management to rethink the cost to them for re-hiring and also what it will do to their reputation. I remembered working as an AIN with a bully and despite repeated c/os from a number of us over the YEARS she has been working there, management would not sack her...difficulty re-staffing, so a number of us decided to go instead. In the end management realized it cost them more to keep these staff and loose new staff at the same time that she finally got the sack.

Age care is unfortunately notorious for workplace bullys and excessive workloads. The learning curve for those wishing to be RNs and ENs fresh from school would also be very limiting.

ozwelshcobs

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  • Joined: Mar 2011
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  • Posts: 7

Jul 13, 2011, 02:46 pm

Bullys are everwhere, I have only just started working in aged care and spent alot of time in the private sector in various industries and it (Bullying) is everywhere. Bullys are everywhere. The system is in place to fight these sort of people but it takes some moral fortitude and documentation.

Firstly every work place MUST have an anti bullying policy, get hold of it, start to document everything that happens. Get a diary and start writing in it. note who was there at the time, what time & shift it was, be meticulous in your documentation. Try not to be alone with these people if possible.

You go through their internal procedures and if that doesn't fix the problem, then you go to the proper authorities, every time we walk away from a job and allow a bully a WIN, you are part of the problem and are handing them other victims. They will continue till they are stopped, make no doubt about that.

BULLYING IS AGAINST THE LAW and GOSSIPING IS A FORM OF BULLYING and not something you should put up with. but they are cunning people, bullys that is, which is why you have to have the diary, be meticilous with your information on what happens, remain calm and factual during the process.Everytime the do something, irrespective of how subtle, advise your supervisor or theirs, note that down who you told and what happened in your diary.

They rely on people being too scared and ignorant of the process to keep on with their tactics.

I was being bullyed at my last office job and I had to print out the anti bullying policy of the company and show my boss what bullying was and he then realised that this woman was doing all that the policy said was bullying. When I left I made a detailed informal complaint about her in detail to my head office in my exit interview and she is now being counselled. I am not sure what else has happened to her but it pulled her up somewhat and made things better for the other workers there. Some times the supervisors have no idea what bullying is and you may have to educate them on what is.

If you are so fearful and stressed, go to a doctor explain what is happening. having a proffessional on your side will help you. Document all of this. You can't be sacked for making a complaint. Not for the next couple of years anyway unless the libs get re elected in 2013.

You do have the power to make a difference, even if it doesn't feel that way. if everyone just feels they can't make a difference or feel powerless then the bullys will keep on bullying and nothing will change. It is we the people that have to change things.

Lumina

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  • Joined: Sep 2011
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  • Posts: 2

Sep 24, 2011, 11:37 pm

Hi I am a new user ,I joined tonight only by chance I came across this site & wow have I read some amazing things the last few hours. I can asure you when I read "gossip & staff conflict" ,It certainly goes on.I have experienced it in both facilities as AIN in my time & felt like running...at least working in the community as a support worker you dont have these problems I found. I have been doing Recreational Activity role the last 6 months & it hasnt been any better ,Girls have been very jeolous & caused me alot of upset & anxiety.I could go on & on &on about instances &situations I have had to endure,I cant begin... Im still coming to terms how to deal with this & have a great friend who supports me as she believes I am doing good things for the elderly.

Caghs

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  • Joined: May 2013
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  • Posts: 9

May 11, 2013, 05:40 am Last edited May 11, 2013, 05:40 am update #1

I came to within an inch of losing my job because of this behaviour. Thankfully I was able to salvage it by agreeing to be submitted to various tests (not really wanting to go into details, as it may go against me) - to clarify, I was the target, not the perpetrator; I read back and realised I made it sound like *I* did the bullying...

I did get removed from the caregiver role and lose any possibility of a traineeship. Small-minded people have nothing better to do than complain and whinge and cause trouble, that's what it comes down to.

All you can do is keep on keeping on. Distance yourself from the troublemakers, make sure you cover your backside wherever possible through documentation and written reports (never rely on word-of-mouth, write EVERYTHING down), and wait for it to blow over. Troublemakers always dig their own grave eventually.

modified: Saturday 11 May 2013 5:51:34 am - Caghs

navyseal

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  • Joined: Aug 2013
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  • Posts: 4

Aug 25, 2013, 08:45 pm

This type of thing is why I try to avoid working in a female dominated environment. Best move I have ever made. 

It is psychologically damaging to be in that type of environment. OP have you ever contemplated changing aged care facilities?

Sounds obvious but its not good for you to have to go through that type of rubbish.

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